Operations Assistant

Ali Consultants is a fee-only advisory practice with two advisors, a paraplanner and an office manager.

About the role:

We are adding an Operations Assistant to our operations team. Reports to the Operations Manager and works with dispatch, purchasing and billing every day. Remote, open to candidates across the UAE.

In this role you will:

• Update weekly reports on jobs completed, backlog and callbacks
• Support the operations manager with special projects and audits
• Schedule jobs and service appointments in ServiceTitan or a similar system
• Enter completed work and technician time for billing
• Confirm appointments with customers and send updates on delays
• Track open work orders and follow up on overdue jobs
• Answer calls from customers, technicians and vendors

Required qualifications:

• 1-2 years of experience in operations, logistics, dispatch or office administration
• Strong Excel or Google Sheets skills
• Clear written communication
• Comfortable on the phone with customers and vendors
• Calm when the schedule changes several times a day
• Valid driver's licence for occasional site or supplier runs

Schedule: Monday to Friday, 7:00 AM to 3:30 PM

What you get:

• Visa provided
• Tax-free salary
• End of service gratuity
• Medical insurance

Please submit your CV in English.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Ali Consultants LLC.