Operations Administrator

Our claims organisation handles more than 400,000 claims a year, including catastrophe response after hurricanes and hail.

Position summary:

Torchway Benefits is looking for an Operations Administrator to join a small, steady team. This is an office role in Chennai. Lots of phone, email and spreadsheet work. The company is based in Salt Lake City, the US. The team is spread across multiple countries. We engage team members in India as full-time contractors. Most of our contractors have been with us for more than two years. Core hours overlap with US Central time, 9:00 AM to 1:00 PM CT. We use Slack, Notion and Google Meet. Cameras on for team calls.

Responsibilities:

• Support the operations manager with special projects and audits
• Coordinate permits and inspections with local agencies
• Process purchase orders and match packing slips to invoices
• Update weekly reports on jobs completed, backlog and callbacks
• Order parts and materials and confirm delivery dates with vendors

Required qualifications:

• 0-2 years of experience in operations, logistics, dispatch or office administration
• Calm when the schedule changes several times a day
• Comfortable on the phone with customers and vendors
• High school diploma required; associate or bachelor's degree preferred

Schedule: Monday to Friday, 7:00 AM to 3:30 PM

What we offer:

• Annual rate review
• Paid time off
• Flexible hours
• Long-term engagement

We look at every application, usually within a week.

Duration: 6 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Torchway Benefits.