Operations Administrator

Who we are

Employee benefit plan audits and single audits are a specialty. Most of the year is steady work, and January to April is busy season.

Sultana Associates is a service company with about 30 technicians in the field. You will help schedule jobs and keep customers updated. We need someone organised who can juggle changing priorities and keep accurate records. Remote within Bangladesh. The team meets in Chattogram once a quarter, travel covered. Please make sure you have dependable internet and backup power.

Day to day

• Schedule jobs and service appointments in ServiceTitan or a similar system.
• Process purchase orders and match packing slips to invoices.
• Confirm appointments with customers and send updates on delays.
• Enter completed work and technician time for billing.

What we're looking for

• 1+ years of experience in operations, logistics, dispatch or office administration.
• Valid driver's licence for occasional site or supplier runs.
• Organised and detail oriented.
• Strong Excel or Google Sheets skills.
• High school diploma required; associate or bachelor's degree preferred.
• Calm when the schedule changes several times a day.

Schedule: Monday to Friday, 7:30 AM to 4:30 PM, with a rotating Saturday on-call

Perks and benefits

Rate: BDT 25,000 - BDT 34,000 pcm

• Medical insurance.
• Provident fund.
• Paid leave.
• Fuel allowance.
• Two bonuses a year.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Sultana Associates.