Operations Administrator

Training is standardised across branches, with an online academy and in-person skills checks. 2,900 employees, most of them caregivers working in clients' homes.

Job summary:

We need someone organised who can juggle changing priorities and keep accurate records. The Operations Administrator keeps work orders, schedules and paperwork moving between the office, field crews and customers. The work is on site and cannot be done remotely.

Duties:

• Order parts and materials and confirm delivery dates with vendors
• Schedule jobs and service appointments in ServiceTitan or a similar system
• Process purchase orders and match packing slips to invoices
• Update weekly reports on jobs completed, backlog and callbacks
• Enter completed work and technician time for billing
• Prepare job packets with drawings, permits and customer information
• Organise onboarding paperwork and safety training for new field staff
• Track open work orders and follow up on overdue jobs

Minimum qualifications:

• Valid driver's licence for occasional site or supplier runs
• Clear written communication
• Calm when the schedule changes several times a day
• Strong Excel or Google Sheets skills

Nice to have:

• Construction, HVAC or field service background
• Purchasing or inventory experience
• Smartsheet or monday

Schedule: Monday to Friday, 7:00 AM to 3:30 PM

Salary: EGP 12,000 to EGP 16,500/month

Pay and benefits:

• Medical cover
• Pension contribution
• Annual leave
• 13th month salary
• Life cover

The posting will close once we have a strong shortlist.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Al Salam Elderly Care.