MI Analyst

About Highland IT:

Highland IT provides managed IT for offices of 10 to 200 users: help desk, patching, backups, Microsoft 365 and firewall management. After-hours on-call comes around every fourth week.

About the role:

Highland IT has an opening for an MI Analyst. The operations team needs someone who can write SQL, build dashboards and explain what changed and why. You will be employed through our employer-of-record partner in India, with a local contract and salary paid in Indian rupees. You will need to be available during UK office hours, at least until 3:00 PM GMT.

In your first few months you will:

• Prepare weekly and monthly KPI reports for department leads.
• Present results to managers and answer follow-up questions.
• Track sales, inventory or service levels against targets and flag misses early.
• Automate recurring Excel reports with Power Query, Python or scheduled SQL.
• Clean and reconcile data from CRM, ERP and spreadsheet sources.
• Create forecasts and simple models in Excel or Google Sheets.

About you:

• 2-4 years of experience in a data or reporting analyst role.
• Advanced Excel: pivot tables, XLOOKUP, Power Query.
• Clear written and verbal communication with non-technical stakeholders.

Bonus points:

• Dbt or Snowflake.

Compensation and benefits:

Salary range: ₹16-20 LPA

• Wellness allowance.
• Monthly internet allowance.
• Two weeks of paid leave at year end.
• Public holidays observed per your country.
• Annual team retreat.
• Paid parental leave.
• Flexible hours.

We look at every application, usually within a week.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Highland IT.