Lead Salesforce Administrator - Remote

Company overview

Certifications include ISO 27001 and SOC 2 Type II, and we hold partner status with Microsoft, Cisco and VMware. Founded in 2023, we now have 370 employees.

Job summary

Our team is growing and we are hiring a Lead Salesforce Administrator - Remote. This role sits in Customer Operations and works closely with sales leadership. You'll get a lot of small requests and a few big ones. CRM admin role covering HubSpot and Salesforce. Experience with either is fine if you're willing to learn the other. Fully remote. You can work from anywhere in Pakistan. We use Slack, Notion and Google Meet. Cameras on for team calls.

Main duties

• Review each of the three yearly Salesforce releases and plan for changes.
• Support integrations with Account Engagement (Pardot), HubSpot or Marketo.
• Maintain page layouts, record types, custom objects and fields.
• Handle data imports and mass updates with Data Loader or the Data Import Wizard.

Required qualifications

• 8+ years of CRM administration experience.
• Understanding of sales and service processes: leads, opportunities, cases, quotes.
• Strong knowledge of the Salesforce security model and sharing settings.
• Ability to manage a request backlog and set expectations with users.
• Salesforce Certified Administrator (or able to earn it within six months of hire)

Why work with us

• Medical insurance.
• Provident fund.
• Paid leave.
• Two bonuses a year.

We look at every application, usually within a week.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Sweetgum Computer Services.