Lead Salesforce Administrator

About us:

Junipercast provides managed IT for offices of 10 to 200 users: help desk, patching, backups, Microsoft 365 and firewall management.

About the role:

We are adding headcount to this team, so this is a new seat. This role sits in operations and works closely with sales leadership. You'll get a lot of small requests and a few big ones. This is a full-time remote role. We use an employer of record in Brazil, so you get a proper employment contract, not a freelance agreement. Expect to work a schedule that overlaps with US Eastern business hours until about noon ET.

In your first few months you will:

• Maintain page layouts, record types, custom objects and fields.
• Manage users, profiles, permission sets and roles.
• Gather requirements from sales and service teams and turn them into configuration changes.
• Train users and write how-to guides for new features.

What we're looking for:

• 8-10 years of CRM administration experience.
• Understanding of sales and service processes: leads, opportunities, cases, quotes.
• Strong knowledge of the Salesforce security model and sharing settings.
• Hands-on experience building Flows.
• Comfort with reports, dashboards and custom report types.
• Experience with data loading, deduplication and data hygiene.

Pay and benefits:

Salary: R$22,000 - R$27,000 per month

• Monthly internet allowance.
• Wellness allowance.
• Home office setup budget.
• 24 days paid time off.

Please submit your CV in English.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Junipercast Inc..