Lead Dispatcher

Yarrowloft Freight is a logistics company with 240 employees and operations in 30 countries. Large retailers and manufacturers outsource their entire supply chain to us.

The position

Our Lead Dispatcher works closely with customer service and drivers to get every delivery out on time. This is an in-person role at our Prague location.

Key responsibilities

• Rebuild the schedule when trucks break down or jobs run long.
• Check driver paperwork for accuracy at the end of each trip.
• Keep drivers informed about detention, layovers and changes.
• Coordinate roadside repairs and tow service for broken-down units.
• Answer phones and radio calls from drivers and customers.
• Book appointments with shippers and receivers.
• Assign loads and routes to drivers based on hours of service, location and equipment.
• Track trucks with GPS and ELD data and update ETAs for customers.

Minimum qualifications

• 5+ years of dispatch, logistics or customer service experience.
• Able to make quick decisions and stick to them.
• Clear and direct phone manner.
• Comfortable with multi-line phones and two or three screens at once.
• Proficient with a TMS such as McLeod, TMW or Samsara, or a field service platform.
• Strong local geography knowledge.

Preferred qualifications

• ServiceTitan or FieldEdge.
• Bilingual English/Spanish.
• Microsoft Excel.
• DAT or Truckstop load board experience.

Schedule: Overnight dispatch, 10:00 PM to 7:00 AM, includes one weekend day

Compensation: CZK 52,000 - CZK 61,000/month

What you get

• Private medical care.
• Extra annual leave days.
• Overtime paid.

This posting may close early if we receive enough applications.

Please submit your CV in English.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Yarrowloft Freight s.r.o..