Junior Salesforce Administrator

We are adding a Junior Salesforce Administrator to our Business Systems team. This role sits in Business Systems and works closely with sales leadership. You'll get a lot of small requests and a few big ones. CRM admin role covering HubSpot and Salesforce. Experience with either is fine if you're willing to learn the other. This role is fully remote within the US. Hours are flexible, with one short team call each morning. We send you a laptop and the accessories you need on day one.

Day to day

• Create reports and dashboards for sales, service and leadership
• Build and maintain Flows, validation rules and approval processes
• Maintain page layouts, record types, custom objects and fields
• Work the CRM support queue
• Review each of the three yearly Salesforce releases and plan for changes
• Handle data imports and mass updates with Data Loader or the Data Import Wizard
• Support integrations with Account Engagement (Pardot), HubSpot or Marketo
• Audit field usage and retire fields nobody fills in

Who you are

• 0-2 years of CRM administration experience
• Strong knowledge of the Salesforce security model and sharing settings
• Ability to manage a request backlog and set expectations with users

Benefits

Compensation: $69,000 - $80,000 per year

• Health insurance
• 401(k) with a 100% match up to 5%
• Paid parental leave
• Short- and long-term disability
• Tuition reimbursement
• Gym membership reimbursement
• Referral program

A bit about us

Enterprise clients outsource service desk, end-user support and data center operations to us under multi-year contracts. Large rollouts are routine here, such as imaging 12,000 laptops for a state agency over one summer. Tickets live in ConnectWise and everyone logs time to the quarter hour.

DJH Networks is an Equal Opportunity Employer, including disability and protected veteran status.

We are unable to sponsor visas for this position.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at DJH Networks Inc..