Head of Product

We run one of the larger SaaS platforms for commercial insurance carriers, processing millions of policy transactions a year. Product, engineering and support teams work out of offices in Karachi, Sindh and two nearshore delivery centres. Founded in 2014, we now have 210 employees.

The position

The Head of Product owns the roadmap for one product area and works daily with engineering, design and customers. You can work from home anywhere in Pakistan. We have no office requirement. Few meetings, lots of written updates.

Main duties

• Coordinate launches with marketing, sales enablement and support
• Manage beta programs and collect structured feedback
• Query usage data with SQL to find drop-off points
• Present roadmap and results to leadership and key customers
• Write product requirement documents and user stories with clear acceptance criteria
• Attend sprint ceremonies and unblock the team on product questions
• Test prototypes with users alongside designers before engineering starts
• Interview customers and read support tickets to understand real problems

Required qualifications

• 8+ years of product management experience on a software product
• Ability to prioritise with incomplete information
• Experience writing specs and user stories for engineering teams
• Understanding of how APIs, databases and web apps fit together
• Practice running customer interviews and synthesizing findings
• Bachelor's degree or equivalent experience

Nice to have

• Domain knowledge in payments, healthcare or logistics
• Pragmatic Institute or similar product training

Pay and benefits

• Medical insurance
• Provident fund
• Paid leave
• Life insurance

Candidates must be eligible to work in Pakistan.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at DPB Data.