Head of Product

Headquartered in Charlotte since 1999, the company now sells in 40 countries and supports customers in 11 languages. Public sector agencies, utilities and large health systems license our asset management platform under multi-year contracts. Laptops are MacBook Pros, and you pick your own editor.

The role

We need another Head of Product to figure out what to build next in Product, and to say no to the rest. Product role with a technical bent. You'll write user stories, review API designs and dig into SQL to check adoption numbers. Remote position. Most of the team is in Charlotte, but nobody is required to come in. Normal working hours, Monday to Friday. We ship you a laptop and accessories before your first day.

Main duties

• Make tradeoff calls on scope, timing and quality
• Present roadmap and results to leadership and key customers
• Write product requirement documents and user stories with clear acceptance criteria
• Plan quarterly roadmaps with engineering and design leads
• Interview customers and read support tickets to understand real problems

Minimum qualifications

• 12+ years of product management experience on a software product
• Practice running customer interviews and synthesizing findings
• Comfortable with SQL or a self-service analytics tool
• Bachelor's degree or equivalent experience
• Understanding of how APIs, databases and web apps fit together

Preferred

• Pragmatic Institute or similar product training
• B2B SaaS or marketplace experience
• Experimentation tools like Optimizely or Statsig

Pay: $295,000 - $360,000/year

What we offer

• Medical, dental and vision insurance
• 401(k) with company match
• Paid time off
• 12 weeks of paid parental leave
• Health savings account (HSA) with employer contribution
• Paid parental leave
• Gym membership reimbursement

EOE. We participate in E-Verify.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Chesapeake Apps LLC.