Front Office Lead

Our patients number over 500,000, and the group holds value-based contracts with major payers. Founded in 1946, we now have 290 employees. We close early the day before Thanksgiving and on Christmas Eve.

We have an immediate opening for a Front Office Lead in Riverside. Our clinic sees 80 to 100 patients a day across five providers. Phones are busy. The work is on site and cannot be done remotely.

Day to day

Answer multi-line phones, schedule appointments and route clinical calls to nursing. Send appointment reminders and confirm next-day visits. Balance the cash drawer and prepare the daily deposit. Explain office policies, financial responsibility and no-show fees. Handle new patient intake forms and registration packets. Greet and check in patients, scan IDs and insurance cards, and update demographics.

What you'll need

8+ years of front desk experience in a medical or dental office preferred. Knowledge of HIPAA and patient privacy. Reliable attendance. The front desk cannot open without you. Comfortable with scheduling software and Microsoft Office.

Perks and benefits

Pay range: $23.00 - $26.50 per hour. Final offer will depend on experience.

Health savings account (HSA) with employer contribution. 401(k) with 4% match. Paid sick leave. Employee assistance program. Vision insurance. Uniforms provided. Relocation assistance.

Start dates are flexible, usually within a few weeks of an offer.

Applicants must be authorized to work in the U.S.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Crossroads Urgent Care LLC.