Front Office Assistant

Since 1996, the group has grown by bringing independent practices into one organization. Brandywine Urgent Care is a physician group of more than 400 providers in 60 locations across Illinois. Founded in 1996, we now have 510 employees.

Job summary:

We are hiring a Front Office Assistant who can greet patients, answer a steady phone line and keep the schedule clean. The work is on site and cannot be done remotely.

What you'll do:

• Greet and check in patients, scan IDs and insurance cards, and update demographics
• Reschedule patients when providers call out
• Send appointment reminders and confirm next-day visits
• Verify insurance eligibility and benefits before visits
• Book follow-ups and referrals at checkout
• Balance the cash drawer and prepare the daily deposit

Qualifications:

• 1-2 years of front desk experience in a medical or dental office preferred
• Familiarity with insurance terms like copay, deductible, coinsurance and prior authorization
• Knowledge of HIPAA and patient privacy
• Typing at least 35 WPM
• Able to sit for long periods and lift boxes of paper up to 20 lbs

Desirable:

• Bilingual English and Spanish

Schedule: Monday to Friday, 8:00 AM to 5:00 PM

What we offer:

The base pay range for this position is $18.50 to $22.00/hr. Actual pay depends on experience, skills and location.

• Health, dental and vision coverage starting on day one
• 401(k) with company match
• 12 weeks of paid parental leave
• Referral program
• Relocation assistance
• Dental insurance
• Life insurance

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Interview process: a phone call, a meeting with the hiring manager, and a final conversation with the team.

Offers are contingent on a background check and drug screen.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Brandywine Urgent Care.