Dispatcher

About Maple Grove Senior Care

Most visits are four hours or longer, and some clients have 24-hour live-in care. Mileage between clients is reimbursed.

Role overview

Our Dispatcher works closely with customer service and drivers to get every delivery out on time. This position is on site in Chicago.

In this role you will

• Enter orders, bills of lading and proof of delivery in the TMS.
• Rebuild the schedule when trucks break down or jobs run long.
• Log all calls and actions for shift handoff.
• Schedule service calls and send technicians out in ServiceTitan or a similar system.

What you'll need

• 2-4 years of dispatch, logistics or customer service experience.
• Comfortable with multi-line phones and two or three screens at once.
• Strong local geography knowledge.
• Working knowledge of DOT hours-of-service rules for trucking roles.

Pluses

• Towing or roadside assistance dispatch.
• ServiceTitan or FieldEdge.
• Former CDL driver.

Schedule: After-hours on-call phone coverage one week per month

What we offer

Compensation: $25.50-$29.00 per hour DOE.

• Health, dental and vision coverage starting on day one.
• 401(k) with a 100% match up to 5%.
• 11 paid holidays.
• Loan repayment assistance.
• Paid sick leave.
• Life insurance.

Maple Grove Senior Care is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

If this sounds like a fit, apply with a resume. A cover letter is optional.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Maple Grove Senior Care.