Dispatcher

Our Dispatcher works closely with customer service and drivers to get every delivery out on time. This position is on site in Cairo.

Responsibilities:

• Rebuild the schedule when trucks break down or jobs run long
• Log all calls and actions for shift handoff
• Assign loads and routes to drivers based on hours of service, location and equipment
• Answer phones and radio calls from drivers and customers

About you:

• 3+ years of dispatch, logistics or customer service experience
• Proficient with a TMS such as McLeod, TMW or Samsara, or a field service platform
• Typing speed of 40 WPM or better
• Able to make quick decisions and stick to them
• Clear and direct phone manner

Nice to have:

• Bilingual English/Spanish
• Microsoft Excel

Schedule: Monday to Friday, 5:00 AM to 2:00 PM

What we offer:

Salary range: EGP 8,400 - EGP 11,500/month

• Medical cover
• Pension contribution
• Annual leave

Company overview:

Training is standardised across branches, with an online academy and in-person skills checks. 2,900 employees, most of them caregivers working in clients' homes.

Applications are reviewed weekly.

The posting will close once we have a strong shortlist.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Al Salam Elderly Care.