Dispatch Manager

Since 1958, the company has added automation, including robotics and conveyor sortation. We manage over 50 million square feet of warehouse space in the US. Family owned and operated since 1958. Shifts start at 6 a.m., 2 p.m. and 10 p.m.

The position:

The person in this role is relocating, so we are hiring a replacement. Towing company needs a night Dispatch Manager to take calls, assign trucks and update police and motor clubs.

Main duties:

Monitor HOS to keep drivers legal. Answer phones and radio calls from drivers and customers. Coordinate roadside repairs and tow service for broken-down units. Track trucks with GPS and ELD data and update ETAs for customers. Rebuild the schedule when trucks break down or jobs run long. Schedule service calls and send technicians out in ServiceTitan or a similar system.

Required qualifications:

7+ years of dispatch, logistics or customer service experience. Proficient with a TMS such as McLeod, TMW or Samsara, or a field service platform. Working knowledge of DOT hours-of-service rules for trucking roles. Clear and direct phone manner. Able to make quick decisions and stick to them. Typing speed of 40 WPM or better.

Preferred:

Microsoft Excel. DAT or Truckstop load board experience.

$41.50-$47.50 per hour

What we offer:

Referral program. Free parking.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Duration: 3 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Quillforge Distribution LLC.