Dispatch Manager

About the job

Training is standardised across branches, with an online academy and in-person skills checks. 2,900 employees, most of them caregivers working in clients' homes.

Looking for a Dispatch Manager who stays calm when three drivers call at once and a load just fell through. The work is on site and cannot be done remotely.

Main duties:

Answer phones and radio calls from drivers and customers. Book appointments with shippers and receivers. Check driver paperwork for accuracy at the end of each trip. Keep drivers informed about detention, layovers and changes. Track trucks with GPS and ELD data and update ETAs for customers. Monitor HOS to keep drivers legal. Rebuild the schedule when trucks break down or jobs run long.

What we're looking for:

8+ years of dispatch, logistics or customer service experience. High school diploma or GED. Able to make quick decisions and stick to them. Typing speed of 40 WPM or better.

Schedule: Monday to Friday, 5:00 AM to 2:00 PM

Compensation and benefits:

Pay: EGP 10,500 to EGP 14,000 per month

Medical cover. Pension contribution. Annual leave. Lunch provided. Transport allowance.

Applications are reviewed weekly.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Al Salam Elderly Care.