Director of Operations

Pharmacy benefit clients include employers, health plans and government programs. Distribution centers in New York City and two other locations restock stores several times a week. Weekends rotate, usually one in three.

Job summary

RR Specialty Pharmacy is looking for an operator who can manage through supervisors, hold people to standards and fix broken processes. The work is on site and cannot be done remotely.

What you'll do

• Lead four supervisors and hold weekly one-on-ones with each
• Set productivity targets and track performance against them
• Improve processes using lean tools such as 5S, value stream mapping and standard work
• Report weekly KPIs to leadership, including on-time delivery and cost per order
• Build labor schedules that meet volume forecasts without excess overtime
• Coordinate with sales, customer service and finance on customer issues and forecasts

Minimum qualifications

• 8+ years of operations management experience, including managing supervisors
• Clear communicator with hourly staff and executives alike
• Able to walk the floor for extended periods
• Track record of improving productivity and cost metrics

Preferred

• Power BI or Tableau reporting
• Lean Six Sigma Green Belt or higher
• Bilingual English and Spanish
• Experience with a WMS such as Manhattan, Blue Yonder or NetSuite WMS

Benefits

• Health insurance
• 401(k) with company match
• 12 weeks of paid parental leave
• Cell phone reimbursement

We are an equal opportunity employer. If you need an accommodation during the application process, let us know.

Applications are reviewed as they come in.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at RR Specialty Pharmacy.