- Salary
- Salary not disclosed
- Experience
- Fresher friendly
- Job type
- Full-time
- Location
- Work from home
The Jaipur TimesVerified companyWork from home5 Nov 2026
This job includes an online test
You'll take it right after applying — about 15 minutes.
About the company:
Video production includes documentaries, commercials and corporate training video. Still family owned, 67 years on.
The Customer Service Advisor answers customer calls, chats and emails about orders, billing and account changes. Remote within India. The team meets in Jaipur once a quarter, travel covered. Equipment is provided, including a laptop.
Your responsibilities:
Follow scripts and required disclosures on recorded lines. Document every interaction in Zendesk or Salesforce Service Cloud. Notice repeat problems and report them to your team lead. Look up orders, accounts and shipping status in the CRM and order system.
Skills and experience:
3+ years of customer service, retail, hospitality or call centre experience. Reliable attendance. Schedule adherence is tracked. Basic computer skills (Windows, Outlook, web browsers). High school diploma or GED.
Schedule: Monday to Friday, 11:00 AM to 7:30 PM
What we offer:
Rate: ₹4,00,000 - ₹5,00,000 per year
Health insurance for you and your family. Provident fund. Paid leave. Internet reimbursement. Overtime pay. Accommodation provided.
Let us know your current notice period and salary expectations.
Start: Immediately.
Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at The Jaipur Times.
The Jaipur Times · Media Production
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