Customer Service Advisor

About the job

Walk-ins are welcome Monday through Friday, 8 to 4. Looking for a Customer Service Advisor who wants to stay somewhere for a while. This is a phone-heavy role with set schedules. Breaks and lunch are scheduled by workforce management. You can work from home anywhere in India. We have no office requirement. Communication happens mostly in Slack and short video calls.

Notice repeat problems and report them to your team lead.
Explain bills and payment options and take payments over the phone.
Escalate complaints that need a supervisor or another department.
Call customers back on open issues within the promised timeframe.

Skills and experience

3+ years of customer service, retail, hospitality or call centre experience.
Must pass a background check.
Reliable attendance. Schedule adherence is tracked.

Schedule: Monday to Friday, 11:00 AM to 7:30 PM.

₹4.5-5 LPA

We offer accommodation provided, overtime pay and gratuity.

Candidates must be eligible to work in India.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Indore Staffing.