CRM Manager

About us:

Help desk calls are answered from 7 a.m. to 7 p.m., with an on-call tech covering nights and weekends. Most work comes in through ConnectWise tickets, with a dispatch board for onsite visits. Founded in 2021, we now have 60 employees. Our dress code is a company polo and clean jeans.

The role:

We are adding a CRM Manager to our operations team. CRM admin role covering HubSpot and Salesforce. Experience with either is fine if you're willing to learn the other. This is a fully remote position open to candidates anywhere in Germany.

In your first few months you will:

• Train users and write how-to guides for new features
• Review each of the three yearly Salesforce releases and plan for changes
• Maintain page layouts, record types, custom objects and fields
• Administer HubSpot properties, workflows, pipelines and lists
• Clean up duplicate records and set up matching and duplicate rules

You might be a good fit if you:

• 7+ years of CRM administration experience
• Excel skills for data prep and reconciliation
• Experience with data loading, deduplication and data hygiene
• Understanding of sales and service processes: leads, opportunities, cases, quotes
• Strong knowledge of the Salesforce security model and sharing settings
• Salesforce Certified Administrator (or able to earn it within six months of hire)

Pay and benefits:

Salary: €69,000-€90,000 annually

• Company pension scheme
• 30 days of annual leave
• Christmas bonus
• Holiday pay
• Virtual stock options
• Meal allowance

We may close this posting early once we have enough applications.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at JGD Networks GmbH.