CRM Manager

We operate two 24/7 network operations centres and a security operations centre, staffed in three shifts. Headquartered in Jaipur, the company has grown since 2001 by acquiring regional IT providers.

Position summary

BJ Computer Services is looking for a CRM Manager to join a small, steady team. CRM admin role covering HubSpot and Salesforce. Experience with either is fine if you're willing to learn the other. You can work from home anywhere in India. We have no office requirement.

What you'll do

• Audit field usage and retire fields nobody fills in
• Train users and write how-to guides for new features
• Test changes in a sandbox and deploy with change sets or a DevOps tool like Gearset
• Create reports and dashboards for sales, service and leadership
• Work the CRM support queue

Required qualifications

• 8+ years of CRM administration experience
• Strong knowledge of the Salesforce security model and sharing settings
• Understanding of sales and service processes: leads, opportunities, cases, quotes
• Excel skills for data prep and reconciliation
• Hands-on experience building Flows
• Comfort with reports, dashboards and custom report types

Preferred

• Salesforce Platform App Builder or Advanced Administrator certification
• CPQ or Revenue Cloud
• HubSpot Operations Hub

Salary range: ₹13,00,000 - ₹17,00,000 per annum

Perks and benefits

• Health insurance for you and your family
• Provident fund
• Paid leave
• Learning budget
• Flexible hours

Candidates must be eligible to work in India.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at BJ Computer Services.