CRM Coordinator

About Sandhills Computer Services:

Every tech does a bit of everything, from printer jams to firewall rules. No call center and no offshore help desk. When clients call, one of us picks up.

The role:

Our New York City team is growing and we are hiring a CRM Coordinator. This role sits in CRM and works closely with sales leadership. You'll get a lot of small requests and a few big ones. This role is remote. You will need a reliable internet connection and a quiet place to work.

What you'll do:

• Clean up duplicate records and set up matching and duplicate rules
• Review each of the three yearly Salesforce releases and plan for changes
• Support integrations with Account Engagement (Pardot), HubSpot or Marketo
• Handle data imports and mass updates with Data Loader or the Data Import Wizard

You might be a good fit if you:

• 1+ years of CRM administration experience
• Hands-on experience building Flows
• Ability to manage a request backlog and set expectations with users
• Salesforce Certified Administrator (or able to earn it within six months of hire)
• Comfort with reports, dashboards and custom report types
• Understanding of sales and service processes: leads, opportunities, cases, quotes

Pay and benefits:

Salary: $38.50 - $45.00 an hour

• $1,000 home office setup budget
• Flexible schedule

Duration: 6 months. Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Sandhills Computer Services.