CRM Coordinator (Remote)

Large rollouts are routine here, such as imaging 12,000 laptops for a state agency over one summer. Certifications include ISO 27001 and SOC 2 Type II, and we hold partner status with Microsoft, Cisco and VMware.

About the role

Our team is growing and we are hiring a CRM Coordinator (Remote). We're looking for someone who asks why a field exists before adding another one. Remote within France. The team meets in Lyon once a quarter, travel covered. Most of our work is async, and meetings are kept short. Clear written English is a must, as the team works across time zones.

Main duties

• Work the CRM support queue.
• Manage users, profiles, permission sets and roles.
• Create reports and dashboards for sales, service and leadership.
• Maintain page layouts, record types, custom objects and fields.
• Build and maintain Flows, validation rules and approval processes.
• Clean up duplicate records and set up matching and duplicate rules.

Minimum qualifications

• Salesforce Certified Administrator (or able to earn it within six months of hire)
• Strong knowledge of the Salesforce security model and sharing settings.
• Hands-on experience building Flows.
• Ability to manage a request backlog and set expectations with users.
• Excel skills for data prep and reconciliation.

Nice to have

• CPQ or Revenue Cloud.
• Integration tools such as Zapier, Workato or MuleSoft.
• HubSpot Operations Hub.
• Salesforce Platform App Builder or Advanced Administrator certification.

Why work with us

• Health insurance (mutuelle) covered at 60%.
• Two days of remote work per week.
• Remote work allowance.

Please submit your CV in English.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Junipersmith SAS.