CRM Administrator

Headquartered in Karachi, the company has grown since 1986 by acquiring regional IT providers. Across Sindh, the company runs 14 branch offices and a central depot for hardware staging and imaging. Founded in 1986, we now have 3,300 employees.

Job summary:

The previous person in this role moved to another team. We're looking for someone who asks why a field exists before adding another one. Remote, open to candidates across Pakistan. We keep meetings to a minimum and work mostly async. You need a reliable internet connection and somewhere quiet to work.

Responsibilities:

• Clean up duplicate records and set up matching and duplicate rules
• Build and maintain Flows, validation rules and approval processes
• Test changes in a sandbox and deploy with change sets or a DevOps tool like Gearset
• Manage users, profiles, permission sets and roles
• Gather requirements from sales and service teams and turn them into configuration changes

Required qualifications:

• 3+ years of CRM administration experience
• Excel skills for data prep and reconciliation
• Comfort with reports, dashboards and custom report types
• Salesforce Certified Administrator (or able to earn it within six months of hire)
• Strong knowledge of the Salesforce security model and sharing settings
• Experience with data loading, deduplication and data hygiene

Preferred qualifications:

• Basic SOQL and the ability to read Apex
• HubSpot Operations Hub
• Integration tools such as Zapier, Workato or MuleSoft

Compensation: PKR 135,000-PKR 185,000 per month

Compensation and benefits:

• Medical insurance
• Provident fund
• Paid leave
• Life insurance
• Fuel allowance
• Two bonuses a year

We are reviewing applications as they arrive, so apply early.

Please submit your CV in English.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Rendle Tech Support (Pvt.) Ltd..