CRM Administrator

About the job

The company

Dell, HP and Lenovo hardware is sold and supported for schools and local governments, as it has been since 2010. Our technicians handle onsite and remote support for medical offices, accounting firms and manufacturers on fixed monthly contracts. Lunch is usually whatever is closest to the client site.

Hill Data Systems needs another CRM Administrator to support about 150 sales, service and marketing users. Remote within the US. We meet in person once or twice a year.

Duties

Work the CRM support queue. Test changes in a sandbox and deploy with change sets or a DevOps tool like Gearset. Handle data imports and mass updates with Data Loader or the Data Import Wizard. Gather requirements from sales and service teams and turn them into configuration changes.

Who you are

3+ years of CRM administration experience. Ability to manage a request backlog and set expectations with users. Understanding of sales and service processes: leads, opportunities, cases, quotes. Strong knowledge of the Salesforce security model and sharing settings. Comfort with reports, dashboards and custom report types.

Perks and benefits

Compensation: $90,000-$119,000 annually DOE.

Medical, dental and vision insurance. 401(k) with 4% match. Paid sick leave. Paid time off. Short- and long-term disability.

EOE. We participate in E-Verify.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Hill Data Systems.