CRM Administrator

Started by a former school district network admin in 2021, the business has grown almost entirely through referrals.

Overview

This role opened up after a team member moved internally. The CRM Administrator owns our Salesforce org: users, permissions, automation, reports and data quality. Our headquarters is in Paris, and about a third of the team works remotely from other countries. This is a long-term contractor role, paid monthly in USD. Core hours are 10:00 to 15:00 CET. Communication happens mostly in Slack and short video calls.

Key responsibilities

• Review each of the three yearly Salesforce releases and plan for changes
• Maintain page layouts, record types, custom objects and fields
• Build and maintain Flows, validation rules and approval processes
• Handle data imports and mass updates with Data Loader or the Data Import Wizard
• Train users and write how-to guides for new features
• Administer HubSpot properties, workflows, pipelines and lists
• Manage users, profiles, permission sets and roles
• Test changes in a sandbox and deploy with change sets or a DevOps tool like Gearset

Who you are

• 2-4 years of CRM administration experience
• Ability to manage a request backlog and set expectations with users
• Hands-on experience building Flows
• Salesforce Certified Administrator (or able to earn it within six months of hire)

What you get

Salary: $39.50 - $46.00 per hour

• Flexible hours
• Company laptop
• Annual rate review

No recruitment agencies, please.

Only candidates selected for an interview will be contacted.

Duration: 3 months. Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Est Computer Services.