CRM Administrator

About the job

Most work comes in through ConnectWise tickets, with a dispatch board for onsite visits. Chestnutyard needs another CRM Administrator to support about 150 sales, service and marketing users. Remote, open to candidates across Ireland. Normal business hours, Monday to Friday, with some flexibility.

The job includes: test changes in a sandbox and deploy with change sets or a DevOps tool like Gearset; review each of the three yearly Salesforce releases and plan for changes; clean up duplicate records and set up matching and duplicate rules; gather requirements from sales and service teams and turn them into configuration changes; work the CRM support queue.

Qualifications:

3+ years of CRM administration experience
Experience with data loading, deduplication and data hygiene
Strong knowledge of the Salesforce security model and sharing settings
Understanding of sales and service processes: leads, opportunities, cases, quotes

Salary range: €57,000 - €74,000 per annum

We offer company pension scheme, 23 days annual leave plus bank holidays and pension contribution.

You must have the right to work in Ireland.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Chestnutyard.