CRM Administrator

Ambercrest IT needs another CRM Administrator to support about 150 sales, service and marketing users. This role is fully remote within the US. Standard office hours, Monday to Friday, with flexibility around them.

Responsibilities

• Review each of the three yearly Salesforce releases and plan for changes.
• Maintain page layouts, record types, custom objects and fields.
• Audit field usage and retire fields nobody fills in.
• Handle data imports and mass updates with Data Loader or the Data Import Wizard.
• Support integrations with Account Engagement (Pardot), HubSpot or Marketo.

About you

• 3-5 years of CRM administration experience.
• Salesforce Certified Administrator (or able to earn it within six months of hire)
• Understanding of sales and service processes: leads, opportunities, cases, quotes.
• Excel skills for data prep and reconciliation.

Preferred qualifications

• Integration tools such as Zapier, Workato or MuleSoft.
• Basic SOQL and the ability to read Apex.

Perks and benefits

$102,000 - $138,000 a year

• Health, dental and vision coverage starting on day one.
• 401(k) with a 100% match up to 5%.
• 11 paid holidays.
• Referral program.
• Cell phone reimbursement.
• Employee assistance program.

About Ambercrest IT

Headquartered in New York City, the company has grown since 1987 by acquiring regional IT providers. Across New York, the company runs 14 branch offices and a central depot for hardware staging and imaging.

We are not working with agencies on this role.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Ambercrest IT.