Automotive Service Advisor

Customers call the office and talk to someone who knows the techs by name. This Automotive Service Advisor writes up customers, explains repairs in plain English and keeps them updated until pickup. This position is on site in Richmond.

• Work with technicians and the parts department on parts availability
• Greet customers in the service drive and write up repair orders
• Build estimates for recommended repairs and maintenance
• Call customers with inspection findings and get approval before work starts
• Resolve complaints and follow up on customer satisfaction surveys

Who you are:

• 2+ years of experience as a service advisor or in automotive service
• Available Saturdays and some evenings

Schedule: Saturdays 8:00 AM to 2:00 PM on a rotation.

We offer health, dental and vision coverage starting on day one, 401(k) with a 100% match up to 5%, paid time off, free parking, dental insurance and three weeks of PTO to start.

Applicants must be authorized to work in the U.S.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Roberts Electric, LLC.