Automotive Service Advisor

Small used lot out front, four service bays out back.

Independent repair shop needs an Automotive Service Advisor who can sell honest work and keep the schedule full. The work is on site and cannot be done remotely.

Responsibilities

• Call customers with inspection findings and get approval before work starts
• Build estimates for recommended repairs and maintenance
• Keep customers updated on repair status and pickup times
• Work with technicians and the parts department on parts availability
• Meet monthly targets for hours sold and customer satisfaction scores

Skills and experience

• 2+ years of experience as a service advisor or in automotive service
• Able to stand in the service drive and walk the lot for much of the day
• Organized enough to juggle 25 or more open repair orders
• Strong phone manner and follow-up habits
• Valid driver's license with a clean record
• Working knowledge of vehicle systems and common repairs

We are an equal opportunity employer. If you need an accommodation during the application process, let us know.

Job Type: Full-time

Pay: $30.50 - $33.00 an hour

Expected hours: No less than 32 per week

Benefits:

• Health insurance
• 401(k) matching
• Paid time off

Schedule:

• Evening shift
• Holidays
• Weekends as needed

Experience:

• Service Advisor: 1 year (Preferred)

Ability to Commute:

• San Diego, CA (Preferred)

Work Location: In person

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Mitchell Auto Group.