Automotive Service Advisor

Free shuttle within five miles of the shop. Most of our customers are repeat, and many come by referral.

Everard Collision is hiring an Automotive Service Advisor for a busy service drive in Scottsdale. Hourly base plus commission on labor and parts. This position is on site in Scottsdale.

Main duties

• Resolve complaints and follow up on customer satisfaction surveys.
• Process payments and close repair orders in the DMS (CDK, Reynolds or Tekmetric)
• Meet monthly targets for hours sold and customer satisfaction scores.
• Greet customers in the service drive and write up repair orders.

Who you are

• 2-4 years of experience as a service advisor or in automotive service.
• Valid driver's license with a clean record.
• Strong phone manner and follow-up habits.
• Able to stand in the service drive and walk the lot for much of the day.
• Comfortable recommending repairs and talking about price.

Job Type: Full-time

Pay: $26.50 - $29.00 an hour

Expected hours: No less than 32 per week

Benefits:

• Paid time off
• Health insurance
• Paid sick time

Schedule:

• Evening shift
• 8 hour shift

Experience:

• Service Advisor: 2 years (Required)

Ability to Commute:

• Scottsdale, AZ (Required)

Work Location: In person

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Everard Collision, Inc..