Associate CRM Administrator

Most work comes in through ConnectWise tickets, with a dispatch board for onsite visits. We install and support network cabling, Wi-Fi, servers and VoIP phone systems for businesses across Jerusalem District.

Job summary

We're looking for an Associate CRM Administrator to join our team. This is a remote role. CRM admin role covering HubSpot and Salesforce. Experience with either is fine if you're willing to learn the other. Our headquarters is in Jerusalem, and about a third of the team works remotely from other countries. Employment is through our payroll partner in Pakistan. Salary is paid monthly in Pakistani rupees. Core hours are 10:00 to 15:00 CET. We use Slack, Notion and Google Meet. Cameras on for team calls.

Job duties

• Clean up duplicate records and set up matching and duplicate rules.
• Maintain page layouts, record types, custom objects and fields.
• Train users and write how-to guides for new features.
• Administer HubSpot properties, workflows, pipelines and lists.
• Work the CRM support queue.

Qualifications

• 0-2 years of CRM administration experience.
• Strong knowledge of the Salesforce security model and sharing settings.
• Salesforce Certified Administrator (or able to earn it within six months of hire)
• Ability to manage a request backlog and set expectations with users.
• Hands-on experience building Flows.
• Experience with data loading, deduplication and data hygiene.

Desirable

• Salesforce Platform App Builder or Advanced Administrator certification.

What we offer

• 20 days paid time off.
• Home office setup budget.
• Equity.
• Flexible hours.
• Company laptop.
• Monthly internet allowance.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Tamar Computer Services.