Associate CRM Administrator

Certifications include ISO 27001 and SOC 2 Type II, and we hold partner status with Microsoft, Cisco and VMware. Founded in 2023, we now have 370 employees.

Role overview:

Our team is growing and we are hiring an Associate CRM Administrator. We're looking for someone who asks why a field exists before adding another one. CRM admin role covering HubSpot and Salesforce. Experience with either is fine if you're willing to learn the other. This role is fully remote within Pakistan. You can set your own hours around a daily morning check-in. Day-to-day communication is in Slack and Google Meet.

Job duties:

• Work the CRM support queue
• Audit field usage and retire fields nobody fills in
• Test changes in a sandbox and deploy with change sets or a DevOps tool like Gearset
• Support integrations with Account Engagement (Pardot), HubSpot or Marketo
• Manage users, profiles, permission sets and roles
• Administer HubSpot properties, workflows, pipelines and lists
• Build and maintain Flows, validation rules and approval processes

Required qualifications:

• 1+ years of CRM administration experience
• Understanding of sales and service processes: leads, opportunities, cases, quotes
• Comfort with reports, dashboards and custom report types
• Excel skills for data prep and reconciliation
• Salesforce Certified Administrator (or able to earn it within six months of hire)
• Experience with data loading, deduplication and data hygiene

Preferred:

• HubSpot Operations Hub
• Dynamics 365 Sales
• CPQ or Revenue Cloud
• Salesforce Platform App Builder or Advanced Administrator certification

Salary range: PKR 99,000 - PKR 120,000 pcm

Why work with us:

• Medical insurance
• Provident fund
• Paid leave
• Fuel allowance
• Life insurance
• Two bonuses a year

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Sweetgum Computer Services.