Assistant Service Advisor, Fleet

Hillside Motors is a family-owned dealership with 16 employees and one rooftop. Founded in 2014 by the current owner's grandfather.

Our Assistant Service Advisor, Fleet team handles 25 to 35 repair orders a day each.

What you'll do:

• Greet customers in the service drive and write up repair orders
• Call customers with inspection findings and get approval before work starts
• Explain invoices and completed work at pickup
• Resolve complaints and follow up on customer satisfaction surveys
• Process payments and close repair orders in the DMS (CDK, Reynolds or Tekmetric)
• Keep customers updated on repair status and pickup times

What you'll need:

• 1+ years of experience as a service advisor or in automotive service
• Organized enough to juggle 25 or more open repair orders
• Available Saturdays and some evenings
• Working knowledge of vehicle systems and common repairs
• Valid driver's license with a clean record
• Proficient with a DMS or shop management software

Job Type: Full-time

Pay: $18.50 - $21.50 an hour

Expected hours: No less than 32 per week

Benefits:

• Dental insurance
• 401(k) matching
• Paid time off
• Weekly pay
• Free parking

Schedule:

• Morning shift
• 12 hour shift

Ability to Commute:

• Palm Bay, FL (Preferred)

Work Location: In person

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Hillside Motors.