Senior Operations Manager, Remote

Who we are

Harborside Advisors helps manufacturers cut downtime and scrap through lean, Six Sigma and plant layout work. Our consultants implement and support ERP systems, mostly SAP, Oracle NetSuite and Microsoft Dynamics.

Job summary

The Senior Operations Manager, Remote runs daily operations for a distribution and service business with about 120 employees across two shifts. We track everything weekly: on-time delivery, cost per order, overtime and safety incidents.

What you'll do

• Handle escalated customer complaints and service failures
• Plan peak season staffing and temporary labour
• Hire, train and develop supervisors and leads
• Investigate safety incidents and follow through on corrective actions
• Set productivity targets and track performance against them

Skills and experience

• 5+ years of operations management experience, including managing supervisors
• Comfortable with P&L or budget responsibility
• Clear communicator with hourly staff and executives alike
• Available for occasional weekend and off-shift coverage
• Bachelor's degree in business, operations or supply chain, or equivalent experience

Compensation and benefits

Compensation: £60,000 - £74,000 pa

• Wellness allowance
• Public holidays observed per your country
• 20 days paid time off

This role is subject to a basic DBS check.

You must have the right to work in the UK.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Harborside Advisors.