Operations Manager

Our practices cover strategy, operations, technology implementation, risk and human capital. Consultants are staffed across industries early on, then specialise after a few years.

Role overview:

BMS Strategies is looking for an operator who can manage through supervisors, hold people to standards and fix broken processes. Our headquarters is in Tacoma, and about a third of the team works remotely from other countries. Contract role, full-time hours, paid in USD at the end of each month. You will need at least 3 hours of overlap with US Pacific time. Reliable internet and a power backup are a must.

Job duties:

• Manage daily operations and staffing across first and second shift
• Coordinate with sales, customer service and finance on customer issues and forecasts
• Approve purchases and vendor contracts within your spending authority
• Plan peak season staffing and temporary labour
• Own the operating budget for labour, supplies and equipment
• Hire, train and develop supervisors and leads
• Improve processes using lean tools such as 5S, value stream mapping and standard work
• Lead four supervisors and hold weekly one-on-ones with each

Required qualifications:

• 3-5 years of operations management experience, including managing supervisors
• Track record of improving productivity and cost metrics
• Bachelor's degree in business, operations or supply chain, or equivalent experience
• Clear communicator with hourly staff and executives alike
• Comfortable with P&L or budget responsibility
• Available for occasional weekend and off-shift coverage
• Strong Excel skills; experience with an ERP or WMS

Nice to have:

• Experience with a WMS such as Manhattan, Blue Yonder or NetSuite WMS
• Distribution, logistics or field service background

$1,350 - $1,700 monthly

Pay and benefits:

• Company laptop
• Flexible hours
• Monthly internet allowance
• Annual rate review

Candidates must be eligible to work in Bangladesh.

Duration: 6 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at BMS Strategies.