Senior Operations Manager, Remote

We advise hospitals and physician groups on revenue cycle, staffing models and payer contracts. Clients bring us in for process redesign, cost reduction and post-merger integration.

The position

Advies Kok is looking for an operator who can manage through supervisors, hold people to standards and fix broken processes. You will be employed through our employer-of-record partner in the US, with a local contract and salary paid in USD. Working hours overlap with Central European Time. Strong written English is important, since much of our work is async.

In this role you will

• Build labor schedules that meet volume forecasts without excess overtime.
• Set productivity targets and track performance against them.
• Maintain compliance with OSHA and company policies.
• Report weekly KPIs to leadership, including on-time delivery and cost per order.
• Lead four supervisors and hold weekly one-on-ones with each.
• Investigate safety incidents and follow through on corrective actions.

Qualifications

• 7+ years of operations management experience, including managing supervisors.
• Track record of improving productivity and cost metrics.
• Bachelor's degree in business, operations or supply chain, or equivalent experience.

Benefits

Starting pay: $111,000-$142,000 per year, depending on experience and certifications.

• 20 days paid time off.
• Paid sick days.
• Monthly internet allowance.
• Performance bonus.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Interview process: a phone call, a meeting with the hiring manager, and a final conversation with the team.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Advies Kok B.V..