Senior Operations Manager

NR Consulting Group has an opening for a Senior Operations Manager. We track everything weekly: on-time delivery, cost per order, overtime and safety incidents. You can work from home anywhere in the US. We have no office requirement. Few meetings, lots of written updates. You will write a lot of updates, so clear written English is important.

Essential duties and responsibilities:

• Investigate safety incidents and follow through on corrective actions.
• Approve purchases and vendor contracts within your spending authority.
• Build labor schedules that meet volume forecasts without excess overtime.
• Lead four supervisors and hold weekly one-on-ones with each.
• Manage daily operations and staffing across first and second shift.
• Handle escalated customer complaints and service failures.
• Coordinate with sales, customer service and finance on customer issues and forecasts.
• Own the operating budget for labor, supplies and equipment.

You'll need:

• 5+ years of operations management experience, including managing supervisors.
• Available for occasional weekend and off-shift coverage.
• Working knowledge of OSHA requirements.

Bonus points:

• Multi-site management.
• Lean Six Sigma Green Belt or higher.

Pay and benefits:

• Health, dental and vision coverage starting on day one.
• 401(k) with company match.
• Paid time off.
• Profit sharing.

About NR Consulting Group:

Since 1954, the firm has done strategy and operations work for utilities and public agencies. From Portland, our consultants travel to client sites across Oregon and beyond. Founded in 1954, we now have 170 employees.

NR Consulting Group provides equal employment opportunities to all employees and applicants.

Please include a short note on why this role interests you.

This position requires a background check.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at NR Consulting Group.