Senior Operations Manager

We handle millions of shipments a year across truck, rail, ocean and air. Lots of phone time, lots of email, and a load board always open.

Role overview:

We are adding a Senior Operations Manager to our Fulfillment team. Reports to the VP of Operations and manages four supervisors and an operations coordinator. This position is on site in Aarhus.

Duties:

• Improve processes using lean tools such as 5S, value stream mapping and standard work.
• Own the operating budget for labour, supplies and equipment.
• Hire, train and develop supervisors and leads.
• Lead four supervisors and hold weekly one-on-ones with each.
• Handle escalated customer complaints and service failures.
• Coordinate with sales, customer service and finance on customer issues and forecasts.
• Investigate safety incidents and follow through on corrective actions.

Required qualifications:

• 7+ years of operations management experience, including managing supervisors.
• Comfortable with P&L or budget responsibility.
• Track record of improving productivity and cost metrics.
• Able to walk the floor for extended periods.
• Available for occasional weekend and off-shift coverage.

Preferred:

• Lean Six Sigma Green Belt or higher.
• Bilingual English and Spanish.

What we offer:

• Private health insurance.
• Occupational pension.
• Five weeks of annual leave.
• Parental leave top-up.
• Wellness allowance.
• Training budget.

Include your expected salary and earliest start date with your application.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Lund Logistik ApS.