Senior Operations Manager

The role

Glendale Mercantile is looking for an operator who can manage through supervisors, hold people to standards and fix broken processes. This position is on site in Glendale.

Duties

• Approve purchases and vendor contracts within your spending authority
• Handle escalated customer complaints and service failures
• Improve processes using lean tools such as 5S, value stream mapping and standard work
• Hire, train and develop supervisors and leads
• Plan peak season staffing and temporary labor
• Manage daily operations and staffing across first and second shift

You'll need

• 7+ years of operations management experience, including managing supervisors
• Bachelor's degree in business, operations or supply chain, or equivalent experience
• Able to walk the floor for extended periods
• Clear communicator with hourly staff and executives alike
• Available for occasional weekend and off-shift coverage
• Strong Excel skills; experience with an ERP or WMS

What we offer

• Medical, dental and vision insurance
• 401(k) with 4% match
• Three weeks of PTO to start
• Short- and long-term disability
• Cell phone reimbursement
• 401(k) with a 100% match up to 5%

Company overview

Since 1979, the store has sold farm supplies, feed and pet products in Glendale. Holiday season means some nights and weekends for everyone.

This position requires a background check.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Glendale Mercantile.