Senior Operations Manager

Since 1993, the network has grown through acquisitions of smaller telephone and cable companies. Enterprise, wholesale and government customers buy Ethernet, wavelength and dark fiber services. We started in 1993 and have grown to about 730 people.

Looking for a Senior Operations Manager who wants to stay somewhere for a while. This role owns labor planning, productivity, safety and on-time performance for the site. We work hybrid out of New York City, usually three days in, two days remote.

Your responsibilities:

Hire, train and develop supervisors and leads. Build labor schedules that meet volume forecasts without excess overtime. Maintain compliance with OSHA and company policies. Coordinate with sales, customer service and finance on customer issues and forecasts. Set productivity targets and track performance against them. Report weekly KPIs to leadership, including on-time delivery and cost per order. Approve purchases and vendor contracts within your spending authority.

Required qualifications:

5-7 years of operations management experience, including managing supervisors. Available for occasional weekend and off-shift coverage. Strong Excel skills; experience with an ERP or WMS.

Pluses:

Lean Six Sigma Green Belt or higher. Bilingual English and Spanish.

Why work with us:

Expected salary range: $135,000 - $176,000/year, plus bonus eligibility.

Health insurance. 401(k) with a 100% match up to 5%. Paid sick leave. Annual bonus.

Birchscale Networks provides equal employment opportunities to all employees and applicants.

We are unable to sponsor visas for this position.

This position requires a background check.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Birchscale Networks LLC.