Security Operations Manager

Kilntower is a managed services provider with 320 employees, supporting more than 1,500 client organizations across the US. Certifications include ISO 27001 and SOC 2 Type II, and we hold partner status with Microsoft, Cisco and VMware. Tickets live in ConnectWise and everyone logs time to the quarter hour.

Position summary:

Kilntower is hiring for the Security Operations Manager role to monitor, investigate and respond to security alerts across our environment. Remote position. Most of the team is in New York City, but nobody is required to come in.

Responsibilities:

• Tune noisy detection rules with the security engineering team.
• Write and update SOC runbooks and playbooks.
• Check threat intelligence feeds and IOCs against our environment.
• Hand off open cases at shift change with clear notes.
• Investigate endpoint alerts in CrowdStrike Falcon, SentinelOne or Defender for Endpoint.

Minimum qualifications:

• CompTIA Security+ or equivalent (or ability to obtain within six months)
• Ability to work shifts, including some nights, weekends or holidays as scheduled.
• Experience reading Windows Event Logs, Sysmon and Linux logs.
• Must be able to pass a background check.
• Familiarity with the MITRE ATT&CK framework.

Preferred qualifications:

• Cloud log analysis (CloudTrail, Entra ID sign-in logs)
• SOAR platforms such as Splunk SOAR, Cortex XSOAR or Tines.

Schedule: Second shift, 2:00 PM to 10:30 PM, Monday to Friday

Benefits:

• Health savings account (HSA) with employer contribution.
• 401(k) with a 100% match up to 5%.
• 12 weeks of paid parental leave.
• Professional development budget.
• Home office stipend.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Please include a short note on why this role interests you.

No agencies or third-party recruiters, please.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Kilntower LLC.