Operations Manager

Our practices cover strategy, operations, technology implementation, risk and human capital. Since 1893, the firm has opened offices in more than 30 cities. We write a lot: proposals, status reports, slide decks and final reports.

Overview:

The Operations Manager runs daily operations for a distribution and service business with about 120 employees across two shifts. The company is based in Sydney, Australia. The team is spread across multiple countries. We hire in India through an employer of record, so this is a regular full-time job with local payroll and statutory benefits. You will need some overlap with Australian Eastern time in the mornings.

Main duties:

• Build labour schedules that meet volume forecasts without excess overtime
• Manage daily operations and staffing across first and second shift
• Handle escalated customer complaints and service failures
• Investigate safety incidents and follow through on corrective actions
• Approve purchases and vendor contracts within your spending authority

Qualifications:

• 3+ years of operations management experience, including managing supervisors
• Clear communicator with hourly staff and executives alike
• Bachelor's degree in business, operations or supply chain, or equivalent experience
• Comfortable with P&L or budget responsibility
• Strong Excel skills; experience with an ERP or WMS
• Available for occasional weekend and off-shift coverage

Compensation: ₹23,00,000 - ₹26,50,000 per year

What you get:

• Flexible hours
• Two weeks of paid leave at year end
• Public holidays observed per your country
• Performance bonus

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Wickhall Group Ltd.