Operations Manager

Driver training runs in-house, with CDL school for new drivers. Lanes cover most of the US, with dense regional networks in Tennessee. Most drivers have been here five years or more.

The role

This is a backfill for a team member who is relocating. Reports to the VP of Operations and manages four supervisors and an operations coordinator. The work is on site and cannot be done remotely.

Responsibilities

• Handle escalated customer complaints and service failures.
• Approve purchases and vendor contracts within your spending authority.
• Investigate safety incidents and follow through on corrective actions.
• Plan peak season staffing and temporary labor.
• Coordinate with sales, customer service and finance on customer issues and forecasts.
• Build labor schedules that meet volume forecasts without excess overtime.
• Lead four supervisors and hold weekly one-on-ones with each.
• Manage daily operations and staffing across first and second shift.

Who you are

• 3-5 years of operations management experience, including managing supervisors.
• Clear communicator with hourly staff and executives alike.
• Working knowledge of OSHA requirements.
• Bachelor's degree in business, operations or supply chain, or equivalent experience.

Compensation and benefits

The salary range for this role is $95,000-$111,000/year. This range reflects base salary only.

• Health insurance.
• 401(k) with 4% match.
• Paid sick leave.
• Relocation assistance.
• Flexible schedule.
• Employee discount.

TA Transportation provides equal employment opportunities to all employees and applicants.

Applicants must be authorized to work in the U.S.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at TA Transportation.