Operations Manager (Remote)

About the company:

Clients include Fortune 500 manufacturers, health systems and logistics companies. Applicants can apply, onboard and pick up shifts through our mobile app. Founded in 1995, we now have 530 employees.

About the role:

We're looking for an Operations Manager (Remote) to join our team. This is a remote role. We track everything weekly: on-time delivery, cost per order, overtime and safety incidents. We are headquartered in Los Angeles and have been hiring remotely since 2020. Contract role, full-time hours, paid in USD at the end of each month. You will need at least 3 hours of overlap with US Pacific time. You need a reliable internet connection and somewhere quiet to work.

Job duties:

• Handle escalated customer complaints and service failures.
• Own the operating budget for labour, supplies and equipment.
• Report weekly KPIs to leadership, including on-time delivery and cost per order.
• Hire, train and develop supervisors and leads.
• Build labour schedules that meet volume forecasts without excess overtime.

Who you are:

• 2+ years of operations management experience, including managing supervisors.
• Clear communicator with hourly staff and executives alike.
• Strong Excel skills; experience with an ERP or WMS.
• Bachelor's degree in business, operations or supply chain, or equivalent experience.
• Track record of improving productivity and cost metrics.
• Comfortable with P&L or budget responsibility.

What we offer:

$1,950 - $2,600/month

• Paid time off.
• Company laptop.

Shortlisted candidates will hear from us within two weeks.

Please submit your CV in English.

Duration: 3 months. Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at HDN Workforce LLC.