Operations Manager

About Orchardthread Data Systems:

Help desk calls are answered from 7 a.m. to 7 p.m., with an on-call tech covering nights and weekends. After-hours on-call comes around every fourth week.

About the role:

Orchardthread Data Systems is looking for an operator who can manage through supervisors, hold people to standards and fix broken processes. You can work from home anywhere in Sri Lanka. We have no office requirement. Few meetings, lots of written updates. Reliable internet and a power backup are a must.

What you'll do:

• Set productivity targets and track performance against them.
• Hire, train and develop supervisors and leads.
• Report weekly KPIs to leadership, including on-time delivery and cost per order.
• Coordinate with sales, customer service and finance on customer issues and forecasts.
• Investigate safety incidents and follow through on corrective actions.
• Approve purchases and vendor contracts within your spending authority.

About you:

• 2-4 years of operations management experience, including managing supervisors.
• Available for occasional weekend and off-shift coverage.
• Strong Excel skills; experience with an ERP or WMS.
• Track record of improving productivity and cost metrics.
• Bachelor's degree in business, operations or supply chain, or equivalent experience.
• Comfortable with P&L or budget responsibility.

Bonus points:

• Distribution, logistics or field service background.

Perks and benefits:

• Medical insurance for you and your family.
• Company laptop.
• Learning budget.
• Flexible hours.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Orchardthread Data Systems.