Operations Manager

Product, engineering and support teams work out of offices in New Delhi, Delhi and two nearshore delivery centres. We started in 2004 and have grown to about 400 people. We keep recurring meetings to Tuesdays and Thursdays where we can.

Position summary

The Operations Manager runs daily operations for a distribution and service business with about 120 employees across two shifts. Fully remote. You can work from anywhere in India. Flexible hours with a daily team call in the morning. Equipment is provided, including a laptop.

Responsibilities

• Set productivity targets and track performance against them
• Lead four supervisors and hold weekly one-on-ones with each
• Plan peak season staffing and temporary labour
• Report weekly KPIs to leadership, including on-time delivery and cost per order
• Own the operating budget for labour, supplies and equipment
• Improve processes using lean tools such as 5S, value stream mapping and standard work
• Investigate safety incidents and follow through on corrective actions

Who you are

• 3-5 years of operations management experience, including managing supervisors
• Available for occasional weekend and off-shift coverage
• Bachelor's degree in business, operations or supply chain, or equivalent experience

Pluses

• Power BI or Tableau reporting

What you get

₹11,00,000 - ₹13,00,000 per annum

• Health insurance for you and your family
• Provident fund
• Paid leave

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at New Delhi Software Pvt Ltd.