Operations Manager

We handle millions of shipments a year across truck, rail, ocean and air. Lots of phone time, lots of email, and a load board always open.

The role

On site in Copenhagen, Monday to Friday with some Saturday coverage during peak season. Lund Logistik is looking for an operator who can manage through supervisors, hold people to standards and fix broken processes.

Duties

• Report weekly KPIs to leadership, including on-time delivery and cost per order.
• Investigate safety incidents and follow through on corrective actions.
• Lead four supervisors and hold weekly one-on-ones with each.
• Plan peak season staffing and temporary labour.
• Approve purchases and vendor contracts within your spending authority.
• Hire, train and develop supervisors and leads.
• Handle escalated customer complaints and service failures.

Required qualifications

• 3+ years of operations management experience, including managing supervisors.
• Track record of improving productivity and cost metrics.
• Clear communicator with hourly staff and executives alike.
• Available for occasional weekend and off-shift coverage.
• Able to walk the floor for extended periods.
• Bachelor's degree in business, operations or supply chain, or equivalent experience.

Preferred

• Lean Six Sigma Green Belt or higher.
• Distribution, logistics or field service background.

What we offer

• Private health insurance.
• Occupational pension.
• Five weeks of annual leave.
• Wellness allowance.
• Lunch benefit.
• Flexible working hours.

Please submit your CV in English.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Lund Logistik ApS.