Operations Manager

Kumar Consultants is a management and technology consulting firm with 520 employees worldwide. Delivery centres in Riyadh Province and overseas support large implementation programs.

The position

Kumar Consultants is looking for an operator who can manage through supervisors, hold people to standards and fix broken processes. We are headquartered in Riyadh and have been hiring remotely since 2020. We engage team members in Pakistan as full-time contractors. Most of our contractors have been with us for more than two years. You will work Dubai business hours, Monday to Friday.

What you'll do

• Plan peak season staffing and temporary labour.
• Own the operating budget for labour, supplies and equipment.
• Coordinate with sales, customer service and finance on customer issues and forecasts.
• Improve processes using lean tools such as 5S, value stream mapping and standard work.
• Handle escalated customer complaints and service failures.

Qualifications

• 3+ years of operations management experience, including managing supervisors.
• Available for occasional weekend and off-shift coverage.
• Bachelor's degree in business, operations or supply chain, or equivalent experience.
• Clear communicator with hourly staff and executives alike.

Pay: $1,150 - $1,350/month

Benefits

• Annual rate review.
• Flexible hours.

This posting may close early if we receive enough applications.

Duration: 6 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Kumar Consultants.